St Mary’s Medical Centre would like to invite you to join DoctorLink.
We have been looking at how we can improve access to Practice services; DoctorLink is our new online service where you can:
- Access advice
- Request appointments online
- Request Fit/Sick notes
Sign-up is simple and you can create an account here:
Register for Doctorlink
For all urgent appointments, we ask that you undertake a symptom assessment through DoctorLink.
The symptom assessment will ask you a number of questions to help to identify your problem.
The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self-care.
If your outcome indicates that an appointment is required at your GP practice, you simply click on the “request an appointment” button.
Once the request has been submitted, you will then be contacted by the Practice Team, to arrange an appointment within the identified timeframe (as outlined in the outcome of your symptom checker).
The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment.
PATIENT NOTICE – COVID-19 BEREAVEMENT LINE
St Luke's are currently running a dedicated bereavement line for people that have lost loved ones to COVID-19.
The line is available Monday to Thursday from 1300 – 1630 and the number is below:
0333 400 2358
For more information please click the link below:
We hope this will help in times of need.
PATIENT NOTICE - EMPLOYER LETTER REGARDING THE ISSUE OF MEDICAL CERTIFICATES
Please follow the link below to download a letter for your employer regarding medical certificates for work absence from work related to the COVID-19 Pandemic.
Notice to patients
St Marys Medical Centre welcomes a new provider of GP medical services from 1st April 2020.
You do not need to do anything and all normal services will continue in the usual way.
Whilst Dr Pancholi has now stepped down from heading up the practice, we are pleased to confirm that your longstanding GP remains at St Marys 3 days a week and you can continue to see her.
St Marys Medical Centre will now be run by the Partners of ‘The Halfway Surgery’. This means patients can access services at both surgery locations, and will see an extended clinical team including a number of Senior GPs and other healthcare professionals including Pharmacist, Paramedic and Prescribing Nurse.
Should you have any questions, please ask at reception.
Dr Pancholi is the named accountable GP for all patients
Vicarage Road, Strood, Rochester, Kent ME2 4DG
Appointments Tel: (01634) 291266
Enquiries between 10.00am and 5.00pm only.
Tel: (01634) 291299
The painting above is by Victor Buttress, a former patient of the practice. He kindly donated it to the partners, and it now hangs in the practice waiting room.
Welcome To The Practice
This website is designed to inform you of the services available from us and to help you make the best use of these services. Should you require further information, please feel free to contact the practice manager, Jackie Wake.
History Of The Practice
In the 1950s the practice was split between two surgery sites - one in Strood and one in Rochester. Increasing traffic density led to the establishment of a two-partner and later a three-partner practice on two sites in Strood: one in Frindsbury Hill next to Williams Pharmacy and the other in Weston Road.
In 1971 the practice moved with other GPs into a purpose-built health centre in Gun Lane. By the 1980s this building had become very overcrowded and in 1990 the four partners acquired the old St Mary’s school site where a purpose-built surgery for five partners was built. The building is a pleasant place to work in and has given us the space to expand with changes in general practice.
As a practice team, we hope to continue to serve the needs of our patients for many years to come.
The Practice Premises
Our tastefully decorated waiting room is fully air-conditioned. On the first floor we have additional consulting rooms which are used by professions allied to general medicine. Over the years new medical equipment including a minor ops couch, a spirometer and a carbon monoxide monitor for use with smoking cessation have been purchased. Our modern computer system means that all medical records are fully computerised. All data is entered onto the system, although correspondence is also filed in manual records. A visual appointment call system is in operation. This is especially helpful for those patients who are hard of hearing and is also used as a way of displaying useful surgery information.
There is a live information screen within the waiting area giving information on the practice, day-to-day issues such as clinic delays, special events.
We use a telephone recording system which allows telephone conversations to be recorded.
Other improvements to the premises include easier access for our disabled patients and the provision of two dedicated car parking spaces.