St Mary’s Medical Centre would like to invite you to join DoctorLink.
We have been looking at how we can improve access to Practice services; DoctorLink is our new online service where you can:
- Access advice
- Request appointments online
- Request Fit/Sick notes
Sign-up is simple and you can create an account here:
Register for Doctorlink
For all urgent appointments, we ask that you undertake a symptom assessment through DoctorLink.
The symptom assessment will ask you a number of questions to help to identify your problem.
The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self-care.
If your outcome indicates that an appointment is required at your GP practice, you simply click on the “request an appointment” button.
Once the request has been submitted, you will then be contacted by the Practice Team, to arrange an appointment within the identified timeframe (as outlined in the outcome of your symptom checker).
The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment.
PATIENT NOTICE – COVID-19 BEREAVEMENT LINE
St Luke's are currently running a dedicated bereavement line for people that have lost loved ones to COVID-19.
The line is available Monday to Thursday from 1300 – 1630 and the number is below:
0333 400 2358
For more information please click the link below:
We hope this will help in times of need.
PATIENT NOTICE - EMPLOYER LETTER REGARDING THE ISSUE OF MEDICAL CERTIFICATES
Please follow the link below to download a letter for your employer regarding medical certificates for work absence from work related to the COVID-19 Pandemic.
PATIENT NOTICE - LETTER TO THE PATIENTS OF ST MARY'S MEDICAL CENTRE
We hope you are all doing well in these challenging times we find ourselves in and would want to thank you for adapting to the new ways of working we have to had to adopt. We would like to notify all patients of St Mary’s Medical Centre that as of the 1st of April 2020, we merged with the Halfway Surgery.
We would like to stress that there will be no change to the quality of care we intend to provide. Patients and their welfare will remain the priority for the newly merged surgery. The merger will allow us to eventually have access to greater resources, aiming to improve the service on-offer to our patients even further. Behind the scenes things will take time to adjust, but for patients everything will continue as usual.
We will provide regular updates, but if you do have any queries, please do not hesitate to contact us, as we will be more than happy to assist you.
St Mary’s Medical Centre
Flu Clinic Information
We are booking appointments for our FLU season 2019-2020 NOW.
If you are eligible please contact the surgery for an appointment or information regarding the Influenza vaccination.
Dr Pancholi is the named accountable GP for all patients
Vicarage Road, Strood, Rochester, Kent ME2 4DG
Appointments Tel: (01634) 291266
Enquiries between 10.00am and 5.00pm only.
Tel: (01634) 291299
The painting above is by Victor Buttress, a former patient of the practice. He kindly donated it to the partners, and it now hangs in the practice waiting room.
Welcome To The Practice
This website is designed to inform you of the services available from us and to help you make the best use of these services. Should you require further information, please feel free to contact the practice manager, Jackie Wake.
History Of The Practice
In the 1950s the practice was split between two surgery sites - one in Strood and one in Rochester. Increasing traffic density led to the establishment of a two-partner and later a three-partner practice on two sites in Strood: one in Frindsbury Hill next to Williams Pharmacy and the other in Weston Road.
In 1971 the practice moved with other GPs into a purpose-built health centre in Gun Lane. By the 1980s this building had become very overcrowded and in 1990 the four partners acquired the old St Mary’s school site where a purpose-built surgery for five partners was built. The building is a pleasant place to work in and has given us the space to expand with changes in general practice.
As a practice team, we hope to continue to serve the needs of our patients for many years to come.
The Practice Premises
Our tastefully decorated waiting room is fully air-conditioned. On the first floor we have additional consulting rooms which are used by professions allied to general medicine. Over the years new medical equipment including a minor ops couch, a spirometer and a carbon monoxide monitor for use with smoking cessation have been purchased. Our modern computer system means that all medical records are fully computerised. All data is entered onto the system, although correspondence is also filed in manual records. A visual appointment call system is in operation. This is especially helpful for those patients who are hard of hearing and is also used as a way of displaying useful surgery information.
There is a live information screen within the waiting area giving information on the practice, day-to-day issues such as clinic delays, special events.
We use a telephone recording system which allows telephone conversations to be recorded.
Other improvements to the premises include easier access for our disabled patients and the provision of two dedicated car parking spaces.